Returns & Refund Policy

RETURN & REFUND POLICY

Last updated: 10 July 2026

At Terrible Life Advice™, every product is made especially for you after you place an order. This helps reduce waste and means our return policy differs from stores that keep products in stock.

For our business details and contact information, please refer to our Legal Information page.

1. Made-to-Order Products

Because each item is produced on demand, we generally cannot accept returns or exchanges due to a change of mind, ordering the wrong size, or ordering the wrong colour.

2. Damaged, Defective or Incorrect Orders

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 14 days of delivery. Include your order number, a description of the issue, and clear photographs so we can investigate and arrange a suitable solution.

3. Replacements & Refunds

Where a manufacturing or fulfillment issue is confirmed, we will, at our discretion and in accordance with applicable consumer law, arrange a replacement or issue an appropriate refund.

4. Incorrect Shipping Address

Please ensure your shipping address is accurate before completing your order. Orders sent to an address provided incorrectly by the customer may not be eligible for a refund or free replacement.

5. Lost Shipments

If your shipment appears to be lost in transit, please contact us. We will work with the shipping carrier and our fulfillment partner to investigate and help resolve the issue.

6. How to Contact Us

Email us at terriblelifeadviceofficial@gmail.com with your order number and any relevant photographs or information. We aim to respond within 1–2 business days.